1. What We Mean by Personal Information
2. Information We Collect
Information You Provide To Us
When you use the Services or otherwise communicate with us, we collect information that you provide to us directly." For example, we collect information in the following circumstances: you (i) use our mobile apps or visit the Site, (ii) register for the Services or create an account or profile or accept the creation of an account or profile on your behalf (an " Account "), (iii) access the Services through social networking sites or third party services, (iv) purchase a product or service on the Site or in our mobile apps; (v) invite your friends to join the Services, " share "the Services on social networking sites or perform other similar actions; (vi) request technical support; (vii) otherwise use our mobile apps or online Services where Personal Information is required for such use and/or participation, and (viii) when you contact us via the Site or when you otherwise communicate with us." You can choose not to provide information that is requested of you by us; however, this may limit your ability to use or access the Services.
The information you provide to us directly may include, without limitation, the following information that may, alone or in combination with other data, constitute Personal Information:
" Information you provide in connection with creating an Account or purchase using the Services, including your name, e-mail, phone number, address, utility data, utility account number, and any other information you decide to provide;
" Information you provide via email, through the "Contact Us" section on the Site or by using the contact details listed on various parts of the Site, including your name, company name, e-mail, phone number, inquiry, and any other information you decide to provide;
" If you are one of our users, suppliers or prospects, we may process limited Personal Information in the course of our business relation with you, for example so energy suppliers can match you with the correct utility account. Such Personal Information may include your name, company, title, e-mail address, telephone number, and address; and
" Any other information you may want to share with us, such as Personal Information related to recruitment / job applications.
Moreover, if you contact us, a record of such correspondence may be kept."
Additionally, if another user refers you to us by providing us with your e-mail address, we may send you a message." However, we will use your e-mail address only to send such other user " s message unless you otherwise affirmatively provide your information to us.
Automatically Collected Information
Most of the data we collect in and through the Site and the Services is technical in nature and is collected and processed automatically through so-called application programming interfaces, software development kits, cookies and similar software-based technologies. Alone or in combination with other data, such automatically collected data may constitute Personal Information. The data we may collect by automated means may include, without limitation:
" Device data: including, but not limited to, data on device advertising ID"s and similar hardware qualifiers, and precise location data.
" Usage data: including, but not limited to, search terms entered and pages viewed."
" Network and internet information: including, but not limited to, URLs, your IP address, operating system, and browser type.
"Google Analytics is an element of the Site. By using cookies, Google Analytics collects and stores data such as time of visit, pages visited, time spent on each page of the Site, the Internet Protocol address, and the type of operating system used in the devices used to access the Site. By using a browser plugin available at http://www.google.com/ads/preferences/plugin/ provided by Google, you can opt out of Google Analytics.
Information You Share on Third Party Websites or through Social Media Services
The Services may include links to third party websites and social media services where you will be able to post comments, stories, reviews or other information. Your use of these third party websites and social media services may result in the collection or sharing of information about you by these third party websites and social media services. We encourage you to review the privacy policies and settings on the third party websites and social media services with which you interact to make sure you understand the information that may be collected, used, and shared by those third party websites and social media services.
The following sets out how we may use different categories of cookies and your options for managing cookie settings:
Type of Cookies
Because required cookies are essential to operate the Site, there is no option to opt out of these cookies.
These cookies collect information about how you use our Sites, including which pages you go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies you. Information is only used to improve how the Site function and perform. From time-to-time, we may engage third parties to track and analyze usage and volume statistical information relating to individuals who visit the Site. We may also utilize Flash cookies for these purposes.
To learn how to opt out of performance cookies using your browser settings,. To learn how to manage privacy and storage settings for Flash cookies, .
Functionality cookies allow our Sites to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of the Site after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. We may use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on the Site to personalize your visit.
To learn how to opt out of functionality cookies using your browser settings,. To learn how to manage privacy and storage settings for Flash cookies, .
Targeting or advertising cookies
To learn more about these and other advertising networks and their opt out instructions,. To learn how to manage privacy and storage settings for Flash cookies, .
We and our service providers may also use "pixel tags," "web beacons," "clear GIFs," or similar means in connection with the Services and HTML-formatted email messages to, among other things, track the actions of users, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates. Our advertisement partners may use a "pixel tag" to collect anonymous information about your visits to the Site and to other websites, and they may use that information to target advertisements for goods and services. This information is collected anonymously, in a manner that does not personally identify you.
3. Use of Collected Information
We use the information you provide to us for the following purposes: (i) to further our legitimate interests in providing the Services, including without limitation to present our Site and its contents to you, (ii) to administer your use of the Services and any Accounts you may have with us, (iii) to connect you with energy suppliers and their partners, (iv) to provide service providers with your utility data, (v) to provide to you Service announcements or inform you of new releases and features, (vi) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, such as newsletters, marketing or promotional materials, (vii) to perform tasks on behalf of and according to instructions of a third party, such as payment processors, third party-service providers or our advertising partners, (viii) to enforce our Terms of Service, (ix) to resolve any disputes between users of the Site or between such users and us, (x) comply with a legal requirement or process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (xi) to further our legitimate interest in protecting our rights, property, or safety and the rights, property and safety of the Services, our users or the public, and (xii) to contact you to obtain feedback from you regarding the Site and the Services.
In addition to the purposes described above, we use the information collected automatically to (i) to further our legitimate interests in monitoring and analyzing the use of the Services and for the technical administration of the Site, (ii) improve the Site and the Services, (iii) generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users, and (iv) verify that users of the Services meet the criteria required to process their requests. We and or our advertising partners may use demographic and geo-location, as well as information logged from your hardware or device, including data such as IP address, device model and ID, MAC address, operating system, application usage data, device time zone, region and language, and click ID, to ensure relevant advertising is presented within the Services."
4. Third Parties We Share Personal Information With
We may disclose Personal Information you provide to us or that we collect automatically on the Site and in and through the Services with the following categories of third parties:
" Service providers, such as payment processors, web hosting and data storage service providers, and helping us deliver and develop the Services;
" Energy suppliers and their partners for purposes of confirming energy accounts, accessing and analyzing" energy consumption;
" Public authorities, such as law enforcement, if we are legally required to do so or if we need to protect our rights or the rights of third parties; and
5. Links to Other Websites
We understand the importance of privacy and security of Personal Information to our users and have made them a priority." Virimodo uses a variety of industry-standard security technologies and procedures to help protect Personal Information about you from unauthorized access, use, or disclosure and trains Virimodo employees on privacy and security issues. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your Personal Information for improper purposes, and we do not promise that Personal Information about you or private communications will be protected from unauthorized disclosure or use.
7. Do Not Track Signals and Similar Mechanisms
Virimodo does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.
8. Managing Your Privacy
9. International Transfers of Personal Information
Virimodo is based in the United States." As a result, Personal Information that we collect in and through the Services and on the Site may be transferred to our U.S. offices. In addition, we may work with third-party service providers in the U.S. and in other countries to support our business activities. Thus, Personal Information may be transferred to, stored on servers in, and accessed from the United States and countries other than the country in which the Personal Information was initially collected. In all such instances, we use, transfer, and disclose Personal Information solely for the purposes described in this Privacy Notice and in compliance with applicable laws.
10. Data Retention
We keep Personal Information related to your Account for as long as it is needed to fulfill the purposes for which it was collected, to provide our services, to deal with possible legal claims, to comply with our business interests and/or to abide by all applicable laws. Thereafter, we either delete Personal Information about you or de-identify it. Please note that even if you request the deletion of Personal Information about you, we may be required (by law or otherwise) to retain the Personal Information and not delete it. However, once those requirements are removed, we will delete Personal Information about you in accordance with your request.
12. Contacting Us